Terms of Service

The Service may use a browser extension or similar mechanism to link your LinkedIn account. By using this feature, you acknowledge and agree that:

• •You are already logged into LinkedIn in your browser at the time you initiate the connection.
• •You voluntarily initiate the account linking process.
• •The Service reads your LinkedIn session data solely for the purpose of linking your LinkedIn account to your Warmlink account.
• •Warmlink does not access, collect, or store your LinkedIn password.
• •You are the owner of, or are fully authorized to manage, the LinkedIn account you connect.
• •Your use of the Service complies with LinkedIn's User Agreement and any applicable third-party platform terms.

5.1. The Service is offered on a recurring subscription basis (monthly or annual), as selected at the time of purchase.

5.2. Subscription fees are billed in advance at the start of each billing cycle via Stripe.

5.3. You authorize us to charge your payment method on file for all applicable fees.

5.4. Prices are subject to change with 30 days' written notice to the email address on file.

5.5. We reserve the right to suspend or terminate your account immediately if we suspect fraudulent payment activity, including but not limited to the use of stolen payment methods or unauthorized transactions. If a chargeback is filed against your account, we may suspend access pending resolution and recover any associated fees or costs incurred as a result of the chargeback.

All new subscriptions include a 60-day money-back guarantee. If you are not satisfied with the Service for any reason within the first 60 days of your initial subscription, contact us at hello@warmlink.ai and we will issue a full refund, no questions asked.

After the 60-day guarantee period, subscription payments are non-refundable. There are no refunds or credits for partial billing periods, downgrades, or unused time. You may cancel your subscription at any time, and your access will continue through the end of the current paid billing cycle.

You agree not to:

• •Use the Service to send spam, unsolicited messages, or communications that violate applicable laws, including the CAN-SPAM Act, GDPR, or LinkedIn's Terms of Service.
• •Use the Service for any unlawful, fraudulent, or harmful purpose.
• •Attempt to reverse-engineer, decompile, or disassemble the Service.
• •Share, resell, or sublicense your account access without prior written consent.
• •Misrepresent your identity or affiliation in outreach conducted through the Service.
• •Exceed the usage limits of your subscription plan (sender count, lead caps) through automated or manual means.
• •Use the Service with LinkedIn profiles you do not own or are not authorized to manage.
• •Use scripts, bots, or any method not supported by the Service to interfere with its operations.

We reserve the right to suspend or terminate your account for violations of this section without refund.

10.1. Data We Collect. We collect your name and email address for the purpose of account management, communication, and service delivery.

10.2. Data Storage. Your data is stored securely and is not sold to third parties.

10.3. Third-Party Services. The Service uses third-party processors, including Stripe for payment processing and third-party infrastructure providers for service delivery. Your use of these services is subject to their respective terms and privacy policies.

10.4. Communications. By providing your email address, you consent to receive transactional emails related to your account and subscription. You may opt out of marketing communications at any time.

10.5. Data Retention. We retain your personal data (name and email address) for as long as your account is active and for a period of thirty (30) days following account termination or cancellation. After this retention period, your personal data will be permanently deleted unless retention is required by applicable law. You may request earlier deletion by contacting hello@warmlink.ai.

For complete details on how we handle your data, please refer to our Privacy Policy.

If you are a California resident, you have the right to:

• •Request disclosure of the categories and specific pieces of personal information we have collected about you.
• •Request deletion of your personal information.
• •Be free from discrimination for exercising your privacy rights.

To exercise these rights, contact hello@warmlink.ai. We will respond within 45 days.

If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to:

• •Access, correct, or delete your personal data.
• •Restrict or object to processing of your personal data.
• •Data portability.
• •Withdraw consent at any time where processing is based on consent.
• •Lodge a complaint with a supervisory authority.

Our legal basis for processing is contract performance (to provide the Service) and legitimate interest (to communicate with you about your account). To exercise these rights, contact hello@warmlink.ai. We will respond within 30 days.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

We make no guarantees regarding the number of leads generated, response rates, or any specific business outcomes from using the Service.

Service Availability. We do not guarantee any specific level of uptime or availability. The Service may be subject to scheduled or unscheduled downtime, maintenance, or interruptions. We are not liable for any loss or damage resulting from Service unavailability.

Lead Data Accuracy. Prospect and lead data surfaced through the Service is provided for informational purposes only. We make no warranty as to its accuracy, completeness, or fitness for any particular use. You are solely responsible for verifying any data before acting on it.

To the maximum extent permitted by law, Inflection Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities, arising out of or related to your use of the Service.

Our total cumulative liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

The Service interacts with LinkedIn and potentially other third-party platforms. We are not affiliated with, endorsed by, or sponsored by LinkedIn or any other third-party platform. Your use of the Service must comply with all applicable third-party terms.

Third-party platforms, including LinkedIn, may impose restrictions, suspensions, or penalties on your account at their discretion. Warmlink implements reasonable safety measures, including recommended limits, natural pacing, and safety controls, but certain factors such as third-party platform rules, policy changes, or detection mechanisms are outside of our control. We make no representations or warranties regarding the actions or enforcement policies of any third-party platform and shall not be liable for any restrictions, suspensions, or penalties imposed by LinkedIn or any other platform. Use of the Service is at your own risk.

20.1. Mandatory Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (“Dispute”) shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in Travis County, Texas, or at the election of either party, remotely via videoconference. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

20.2. Class Action Waiver. You agree that any Dispute shall be conducted solely on an individual basis and not as a class action, collective action, consolidated action, or representative action. You expressly waive any right to participate in a class action or class-wide arbitration. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void, and the Dispute shall proceed in court under Section 20.4.

20.3. Exception for Small Claims. Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court.

20.4. Governing Law. These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. To the extent litigation is permitted under these Terms, it shall be brought exclusively in the state or federal courts located in Travis County, Texas. You waive any objection to jurisdiction or venue in these courts.