Legal

Privacy Policy

Last updated: March 30, 2026

Overview

Warmlink (“we,” “us,” or “our”), operated by Inflection Group, located at 10100 Rocking Horse Rd, Austin, TX 78748, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at warmlink.ai or use our services.

By using our website or services, you agree to the terms described in this policy.

Information We Collect

Information you provide directly: When you create an account, fill out a contact form, book a call, purchase a subscription, or subscribe to our newsletter, we collect your name, email address, and any other details you provide.

Information collected automatically: When you visit our website, we may automatically collect certain information including your browser type, operating system, pages visited, referring URL, and IP address through cookies and similar technologies.

LinkedIn session data: When you connect your LinkedIn account to Warmlink through our browser extension or similar mechanism, we read your LinkedIn session data solely for the purpose of linking your LinkedIn account to your Warmlink account. We do not access, collect, or store your LinkedIn password. We do not access LinkedIn messages, feeds, or profile content beyond what is necessary for account linking and service functionality.

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process subscriptions and manage your account
  • Respond to your inquiries and provide requested information
  • Schedule calls and demos
  • Send transactional emails, product updates, and relevant communications
  • Analyze website traffic and improve user experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contract performance: To provide the Service and fulfill our obligations under our Terms of Service
  • Legitimate interest: To communicate with you about your account, improve our services, and ensure security
  • Consent: For marketing communications and non-essential cookies, which you may withdraw at any time

Third-Party Services

We use the following third-party services:

  • Stripe for payment processing and subscription management
  • Loops for transactional and onboarding emails
  • TidyCal for scheduling calls
  • FormSubmit for contact form submissions
  • Google Analytics for website analytics (you may opt out using browser settings or our cookie preferences)
  • Firebase Hosting for website hosting
  • Third-party infrastructure providers for service delivery and outreach functionality

These services have their own privacy policies governing their use of your data. We only share information with these providers as necessary to deliver the Service.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. We use the following types of cookies:

  • Essential cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). You may opt out via the cookie banner or your browser settings.

When you first visit our site, you will be presented with a cookie consent banner. Non-essential cookies are only placed after you provide consent. You may withdraw consent at any time by clearing your browser cookies and revisiting the site.

Data Retention

We retain your personal data (name and email address) for as long as your account is active and for a period of thirty (30) days following account termination or cancellation. After this retention period, your personal data will be permanently deleted unless retention is required by applicable law.

Data collected through contact forms and email communications is retained for a reasonable period to fulfill the purposes described in this policy. You may request earlier deletion at any time by contacting hello@warmlink.ai.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (EEA/UK Residents)

If you are located in the European Economic Area or United Kingdom, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Restrict or object to processing of your personal data
  • Request portability of your data
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@warmlink.ai. We will respond within 30 days.

Your Rights (California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Request deletion of your personal information
  • Be free from discrimination for exercising your privacy rights

We do not sell personal information. To exercise these rights, contact us at hello@warmlink.ai. We will respond within 45 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Inflection Group

10100 Rocking Horse Rd

Austin, TX 78748

hello@warmlink.ai